How to Fix Genshin Impact Update Download Error
Genshin Impact is a popular free-to-play open-world action RPG that allows you to explore a vast fantasy world with various characters, enemies, quests, and secrets. The game is constantly updated with new content and features, but sometimes you may encounter an update download error that prevents you from playing the game.
The update download error is a common issue that many players face when trying to download or update Genshin Impact on their devices. The error message usually says "Game files download error" or "Check your network settings" and stops the download process at a certain percentage.
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This article will explain what causes this error and how to fix it with some simple solutions.
Causes of the Update Download Error
Unstable internet connection
One of the most obvious reasons why you may get an update download error is because of a poor or interrupted internet connection. If your internet speed is too slow, unstable, or fluctuates frequently, it can affect the download process and cause errors.
Antivirus or firewall interference
Another possible reason why you may get an update download error is because of some antivirus or firewall programs that may block or slow down the download process. Some antivirus or firewall programs may mistakenly identify Genshin Impact as a potential threat or malware and prevent it from accessing the internet or downloading files.
Corrupted game files
A third possible reason why you may get an update download error is because of some corrupted or missing game files. This can happen if you delete or modify the game files manually, or if the game files get damaged by a virus, power outage, or disk error.
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Incorrect DNS settings
A fourth possible reason why you may get an update download error is because of some incorrect DNS settings. DNS stands for Domain Name System, and it is a system that translates domain names into IP addresses. Sometimes, changing the DNS settings can improve the download speed and stability, but it can also cause errors if the DNS server is not compatible or reliable.
Solutions for the Update Download Error
Manually download the game files
One of the easiest solutions for the update download error is to manually download the game files from an external source and install them in the game folder. Here are the steps to do this:
Go to and download the latest version of Genshin Impact for your device.
Extract the downloaded file to a folder on your device.
Open the folder and find the file named "GenshinImpact.exe". Right-click on it and select "Run as administrator".
Follow the instructions on the screen to install the game files in the game folder. The default location is C:\Program Files\Genshin Impact.
Launch the game and enjoy.
Use Google DNS
Another simple solution for the update download error is to use Google DNS instead of your default DNS server. Google DNS is a free and fast DNS service that can improve your internet connection and download speed. Here are the steps to do this:
Open the Control Panel on your device and click on "Network and Internet".
Click on "Network and Sharing Center" and then on "Change adapter settings".
Right-click on your network connection and select "Properties".
Select "Internet Protocol Version 4 (TCP/IPv4)" and click on "Properties".
Select "Use the following DNS server addresses" and enter 8.8.8.8 as the preferred DNS server and 8.8.4.4 as the alternate DNS server.
Click on "OK" and close all windows.
Restart your device and launch the game.
Disable antivirus or firewall temporarily
A third simple solution for the update download error is to disable or whitelist Genshin Impact in your antivirus or firewall program. Sometimes, these programs can interfere with the download process and cause errors. Here are the steps to do this:
Open your antivirus or firewall program and look for a setting that allows you to disable it temporarily or add exceptions for certain programs.
Select Genshin Impact as an exception or disable the program for a short period of time.
Launch the game and try to download the update.
Remember to enable your antivirus or firewall program again after you finish playing.
Repair the game files
A fourth simple solution for the update download error is to use the launcher's repair function to fix any corrupted or missing game files. This can help you restore the game to its original state and avoid errors. Here are the steps to do this:
Open the launcher and click on "Settings" at the top right corner.
Click on "Game" and then on "Verify file integrity".
Wait for the launcher to scan and repair your game files.
Launch the game and check if the error is fixed.
Reinstall the game
A fifth and final solution for the update download error is to uninstall and reinstall the game from scratch. This can help you get rid of any corrupted or outdated files and start fresh with the latest version of the game. Here are the steps to do this:
Open the Control Panel on your device and click on "Programs and Features".
Find Genshin Impact in the list of programs and click on "Uninstall".
Follow the instructions on the screen to remove the game from your device.
Go to and download the latest version of Genshin Impact for your device.
Follow the steps in solution 1 to install the game files in the game folder.
Launch the game and enjoy.
Conclusion
Genshin Impact is a fun and immersive game that offers a lot of content and features for players to enjoy. However, sometimes you may encounter an update download error that prevents you from playing the game. This error can be caused by various factors, such as unstable internet connection, antivirus or firewall interference, corrupted game files, or incorrect DNS settings. Fortunately, there are some simple solutions that can help you fix this error and resume your adventure in Teyvat. These solutions include manually downloading the game files, using Google DNS, disabling antivirus or firewall temporarily, repairing the game files, or reinstalling the game. By following these solutions, you should be able to solve the update download error and play Genshin Impact without any issues.
We hope this article was helpful and informative for you. If you have any questions or feedback, please feel free to leave a comment below. Happy gaming!
FAQs
Q1: How long does it take to download Genshin Impact?
A1: The download time depends on your internet speed and device, but it can take anywhere from a few minutes to several hours. You can check the download progress by opening the launcher and looking at the percentage bar.
Q2: How do I check for updates in Genshin Impact?
A2: You can check for updates by opening the launcher and clicking on "Get Game". The launcher will automatically detect and download any available updates. You can also check for updates by visiting and looking at the latest news and announcements.
Q3: How do I contact Genshin Impact support?
A3: You can contact Genshin Impact support by visiting their official website and clicking on "Feedback" at the bottom of the page. You can also email them at genshin_cs@mihoyo.com or join their Discord server for more help.
Q4: How do I free up space for Genshin Impact?
A4: You can free up space for Genshin Impact by deleting any unnecessary files or apps from your device, clearing your cache and temporary files, and using a disk cleaner tool. You can also move some of your files to an external storage device or cloud service.
Q5: How do I improve my performance in Genshin Impact?
A5: You can improve your performance in Genshin Impact by adjusting your graphics settings, closing any background apps or programs, updating your drivers and system, and using a game booster tool. You can also lower the resolution or frame rate of the game to reduce the load on your device. 44f88ac181
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